Jijili Privacy Policy — Your data is our responsibility

When you create an account and use our services on jijili, we collect certain personal information. This data is used to improve our services and enhance your experience. We only collect what is genuinely necessary to provide the service.

We also automatically collect certain technical data — such as how long you spent on the site, which pages you visited, and what device you used. This information is used to improve site performance and ensure security.

Jijili uses your personal data only for specific, legitimate purposes. We never use your information for unnecessary purposes or without your knowledge. The main uses are listed below:

• For account creation, verification, and management.
• To process deposits, withdrawals, and financial transactions.
• To provide customer service and support.
• To inform you about relevant promotions and offers (with your consent).
• To prevent fraud and ensure platform security.
• To fulfill legal obligations and comply with anti-money laundering regulations.
• To personalize your gaming experience and improve the platform.
• To promote responsible gaming and identify potential issues.

Jijili's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site traffic and usage patterns.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some key site features to stop working.

Jijili never sells your personal data to third parties. However, limited information may be shared with trusted partners in certain circumstances:

• Payment Processors: Information required to process financial transactions.
• Identity Verification Services: To verify age and identity.
• Legal Authorities: Upon valid requests from law enforcement authorities.
• Cloud & Technology Services: For data storage and processing.

Before sharing any data with third parties, we require them to sign strict confidentiality agreements. They are not permitted to use your data beyond what jijili authorizes.

Jijili uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited and tested by independent third parties to ensure the highest level of protection at all times.

• 256-bit SSL/TLS encryption — all data transfers are secured.
• Sensitive data is stored in the database with AES-256 encryption.
• Two-factor authentication (2FA) is available for every account.
• 24/7 network monitoring and anomaly detection system.
• Regular penetration testing and security audits.
• Strict data privacy training and access controls for all staff.

Please note — no online system can guarantee 100% security. Keep your account password strong and never share it with anyone.

As a jijili user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You have the right to know what data we hold about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you may wish to restrict how your data is used.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to certain types of data processing.

Requests are typically responded to within 30 business days of receipt. Some data may not be deletable due to legal obligations.

Jijili strictly does not collect or store data from anyone under 18. Our services are exclusively for adults. Age verification is mandatory at registration.

If a parent or guardian suspects their child has created an account, please contact our support team immediately. We will promptly close the account and permanently delete all associated data.

Jijili retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and the purpose for which it was collected:

• For the duration the account is active — identity and contact information is retained.
• Up to 5 years after account closure, as required by law.
• Financial transaction records are retained in accordance with regulatory requirements.
• Once the retention period expires, data is securely and permanently deleted.

Jijili reserves the right to update this Privacy Policy as needed. Registered users will be notified in advance of any significant changes via mobile notification or email. Continued use of the service after any changes constitutes acceptance of the updated policy.

Check the "Last Updated" date at the top of this page to see the latest version. We recommend reviewing this page regularly.

Feel free to reach out to us with any privacy-related questions, requests, or concerns. Our dedicated privacy team is always here to help.

• Email: [email protected]
• Live Chat: Available 24/7 (from within the platform)
• FAQ: jijili FAQ

Requests are responded to within 30 business days of receipt. Complex cases may take a little longer, and you will be notified separately if so.